Privacy Policy

Privacy Policy for The Tea Merchant (theteamerchant.com.au)

At The Tea Merchant, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website or shop at our physical store in Australia.

Information We Collect
We collect personal information when you purchase from our online store or in person at our physical store. This information may include your name, email address, phone number, shipping and billing address, and payment information.

We also collect information from you when you sign up for our newsletter, fill out a contact form, or participate in a survey or promotion.

How We Use Your Information
We use your personal information to process your orders, communicate with you about your purchases, and provide customer support. We may also use your information to send you marketing emails or newsletters if you have opted in to receive them.

We will never sell your personal information to third parties.

How We Protect Your Information
We take the security of your personal information seriously and take measures to protect it from unauthorized access, disclosure, or misuse. We use SSL encryption to protect your payment information and our website is regularly scanned for security vulnerabilities.

Your Rights
You have the right to access, correct, and delete the personal information we have collected from you. You may also withdraw your consent for us to use your personal information for marketing purposes at any time.

To exercise your rights, please contact us at hello@theteamerchant.com.au.

Third-Party Services
We use third-party services such as payment processors, shipping providers, and analytics tools to help us run our business. These third-party providers may collect your personal information to provide their services. We will only share your personal information with these providers to the extent necessary to provide their services.

Cookies
We use cookies on our website to personalize your experience and track your usage of our website. You can disable cookies in your browser settings, which may affect your ability to use our website.

Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at hello@theteamerchant.com.au.